We have some amazing customers here at The stray Sod Green Fees. One sent this in recently about their experience about booking with us. Anyone looking to book a group outing, give it a read.
With the Stray Sod Green Fees and their Stay & Play Packages, Golf Trips on the Costa Blanca cannot get any easier.
We booked our first group outing with Ash at Stray Sod Green Fees, I don´t have to tell you it was a success, or else I wouldn´t be writing this. They organised everything for us, minus our flights and I´m not sure, but I think if I´d have asked her, she would have done them too as nothing seemed to be too much trouble for her. If you look up helpful in the dictionary you should see her face, I know, Cheesy but it gets my point across. Doesn´t it?
Let me take you through my experience booking a golf trip for 40. I was a little worried to be appointed this role as trying to please 40 golfers is not an easy task, although I do think I got lucky, I had a great bunch of them. THIS TIME! I had started googling areas known to be great for golf, I wasn´t even sure we want to go to Spain but it came up with promising choices, so I did my fair bit of research and found that along with around 40 golf courses there was quite the nightlife in Spain. After a little more googling, I stumbled upon the Stray Sod Green Fees website and was greeted with a “do you need help” pop up message, I always feel a bit dubious about using those pop ups as usually they take so long to reply and then when they do, more often than not with unpromising results.
“Welcome to Stray Sod Green Fees, if you need help simply reply to this message, we are online and ready to help.” Great! another useless automated system. WRONG!!! We proceeded to have a chat within the website, she asked me what I was looking for, how many golfers and the dates we were interested in playing. I was very mistaken about the automated system, however they still had to get past my negative thoughts. Ash continued to ask me a number of questions then proceeded to ask me for my email address to send all of the details to. EASY! I had given my email address and just had to wait… Like most people out there one option is never enough so I continued with my search, I found multiple companies to buy my green fees from, the same for transport and again for somewhere to stay but none that could offer me what the Stray Sod website promised, “the full package” With this in mind it got me thinking, Why, Why are they offering me the whole package when no one else in the area does?? Knowing what I know now, this question is irrelevant. I wouldn´t go any where else. I continued my search. I decided to look for everything separately as this was my only other option. I found one company for my greenfees, another for my accommodation and yet another for my transfers. Okay this isn´t too bad, so I sent off multiple enquires to a bunch of different companies each for the different aspects of our trip. Ping… “Email from Stray Sod Greenfees” Wow that was quick. Because I haven´t had much luck with finding an answer yet for my trip I didn´t expect promising news just yet. Ash sent me an outline email, the different options for accommodation that she could offer within our price range, different golf courses we could play and even a couple of extra options like breakfast in their bar & restaurant, The Stray Sod, instead of at the hotel, a presentation buffet instead of just golf and home. Very pleased with her informative email, I replied with a “thanks for your email, happy with your answers will get in touch with the group and get back to you ” email, which to my surprise she replied to say that she was looking forward to booking my trip and helping me out with my booking. Very polite, good service so far ey? It gets better! So at this point I felt like I had a good option but still wanted to search for more offers. So now let me take you back through my experience trying to put something together for my self. All these different companies offer “great service, affordable prices” but non seem to cater for 40 golfers, with some having restrictions on group sizes and others not being able to cater fort an all male group. GREAT!
I was struggling to get promising results within our price range, the accommodation alone was turning out to be a disaster, to try and get 40 of us in the same location was a nightmare, I honestly don´t know how Ash did it. I even changed our dates multiple times to try and find something for us all… I found accommodation for said new dates…Then of course I had to change the dates for all my enquiries…. So then I had to find golf for 40 players for new dates, same with transfers PHWOAR!! ! I had begun to sweat by now..this was not easy…
“You know when women go shopping, they see the perfect outfit in the first shop, but they insist on doing the whole shopping centre before returning to that perfect dress in shop no.1… that´s what I felt like, shopping around instead of stopping at a good deal..why do women do this to themselves?” Like most men I am a bit stubborn, If someone else can find a great deal… I can too! Can´t I? One week later I really was no better off. Although, I had received numerous emails from one of the companies I had enquired about green fees, and by numerous I mean A LOT! I had an email a day with things like ” are you ready to book your golf” ” would you like me to book these for you now” ” if you book your golf now you only have to pay a small deposit to secure your tee times” these are all from a company that I only enquired about, I hadn´t actually mentioned booking them by this point. So on one end of the scale I had a company that could only offer me greenfees sending me multiple emails during the week, to the opposite end of the scale The Stray Sod Green Fees, A company who can offer a lot more, who would of course gain a lot more custom, business and could in the end have a lot more to lose,sending me only one catch up email. So which one is better? Numerous pressurising emails Vs one catch up email. this catch up email was a lot more friendly than the previous ones I had been receiving with the opening line being ” Good morning, I hope you are having a good week at work” Who wouldn´t want to reply to someone as friendly as this? So of course I replied “My week could be better, it´s raining and gloomy and work is tiring, how is yours?” I know, it´s a little cheeky but it brightend up my day, so what if she weren´t really interested in my day, she asked! With that email I got a reply, with a question about my golf trip, very politly she asked ” I am just wondering if you have had chance to look over our golf trip details and if you have managed to chat to your group, if you have decided to book else where that is fine, just let us know if you want us too keep checking in with you ” So this company don´t hound you, Then they don´t even ´force´you to book with them, very friendly. I told her that we were interested but we had decided that there were a couple of courses the group werent interested in playing Ash came back with a new suggestion, great accommodation, greenfees for better courses & transfers for a great price. This was it! I couldn´t possibly get any better than this. “This all seems perfect Ash, go ahead and book everything please”
Even after all the great service I had received so far I was sure something would go wrong. Nope… Mistaken again. I reeived a couple more catch up emails, mostly asking ” how are you” ” how as your weekend” nice touches when really they only wanted to know if the golf is still going ahead. A week before we were due to travel once member of our party had dropped out, I was dreading telling Ash, what a nightmare…I needn´t have worried, she called me, assured me everything was fine ” we don´t take payment until 48 hours prior to first date of play, so when life gets in the way there´s no need to panic”
What a relief. so with only 1 week left until our holiday for 40 was due to start Ash assured me that it was no hassle at all. What did I worry for, I will never know!
The day of arrival, The group went to ´The Sod´while I went and got all the necessary paperwork, I guessed I would be around half an hour getting everything ready, Wrong again, this company continue to surprise me, they had everything laid out ready for me, I was in and out in under 10 minutes, Ash was there to meet me, made sure I had everything and ensured me if I needed anything to just call her. ´Amazing Service´
Our week of golf went down without a hitch, Everything had been planned to the tee, pun intended. Ash had organised a Presentation buffet for after our last round, such a nice touch, we also had a reservation in The Sod for the Saturday night, highly recommend the Bar, fantastic service and the band “KOLTED” are a must see. I do recommend booking a table, it was very busy.
Ash was there on the Saturday night enjoying her well deserved night off with her family…wait…. What do you know, she walks straight up to me and my group, asks us how our week of golf went and made sure we had a great time & were enjoying our night all the same. “UNBEATABLE” Now, looking back at my whole experience the only thing I wish I had done differently,can you guess? Yeah, you got it, I wish I had just booked it straight away with Ash & The Stray Sod Green Fees.